Service Engineer (18/561)

AWS
B2B
English
Kibana
Linux
Nagios
Perl
RedHat
SQL
Prometheus
TCP/IP
DNS
Support
ELK STACK

Summary

💰 90 - 125 PLN/h B2B

📍 Remote

💼 Mid


Project

As a Service Engineer, you will work in an operations team to support our operations teams in Munich. You will be supporting mission-critical applications and the infrastructure of our global enterprise customers.


You will

  • Handle Incidents and Changes of 24x7x365 mission-critical infrastructure
  • Work with 3rd-level teams to solve incidents
  • Analyze and troubleshoot incidents using monitoring tools like Grafana, Kibana, and Prometheus.
  • Implement change tasks according to the given runbooks


Must have

  • Bachelor's or Master's degree in Computer Science / Information Technology / Engineering
  • About 3 years of experience in a similar position 
  • Thorough knowledge of Linux, preferably RedHat and SUSE
  • Experience with Docker/Podman
  • Good networking know-how: TCP/IP, DNS, HTTPS
  • Basic experience in monitoring tools like Nagios, Prometheus, Kibana/ELK Stack
  • Team player with good communication skills
  • Basic SQL knowledge
  • Basic experience with AWS (EKS, ECR, CloudWatch, DynamoDB)
  • Willingness to work on weekends and holidays
  • Fluency in English


Nice to have

  • Experience in Java-based application support
  • ArgoCD
  • German


Our offer

  • Relocation package (4500 PLN total value), paid in three installments (1500 PLN per month) in case your permanent presence in the office is mandatory, and you need to relocate from another city
  • Benefits: Extended medical care (over 2000 medical facilities in Poland, 80 in Kraków) for you and your family; Multisport Benefit card; Life insurance


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