Service Engineer (18/435)
Summary
💰 90 - 125 PLN/h B2B
📍 Remote
💼Junior/Mid
Project
As a Service Engineer, you will be working in an operations team to support our operations teams in Munich. You will be supporting mission-critical applications and the infrastructure of our global enterprise customers.
You will
- Handle Incidents and Changes of 24x7x365 mission-critical infrastructure
- Work with 3rd-level teams to solve incidents
- Analyze and troubleshot incidents by using monitoring tools like Grafana, Kibana, Prometheus, etc.
- Implement change tasks according to the given runbooks
Must have
- Bachelor's or Master's degree in Computer Science / Information Technology / Engineering
- 1 - 3 years in IT support
- Thorough knowledge of Linux, preferably RedHat and/or SUSE
- Good knowledge of scripting languages like Shell, Python, or Perl
- Good networking know-how: TCP/IP, DNS, HTTPS
- Basic experience in monitoring tools like Nagios, Prometheus, CloudWatch, Kibana/ELK Stack
- Team player with good communication skills
- Willingness to work on weekends and/or late shifts
- Fluency in English
Nice to have
- Golang
- German
Our offer
- Possibility to attend internal and external training
- Relocation package (4500 PLN total value), paid in three installments (1500 PLN per month) in case your permanent presence in the office is mandatory, and you need to relocate from other city
- Benefits: Extended medical care (over 2000 medical facilities in Poland, 80 in Kraków) for you and your family; Multisport Benefit card; Life insurance
