Remote
3/329
Software Support Specialist
Project
We are looking for an experienced person. Your scope of duties will include receiving orders through various channels (e-mail, telephone, communicators) from project teams (it works as a second line of support).
Recruiter:

You will
- Have tasks like: changing privacy settings, changing e-mails, security verification
- Support teams responsible for creating systems for servicing telco subscribers – ID (login) DOB (payments) and Privacy (consents)
Must have
- Very good English
- Experience in telecommunication/ fintech industry (in 2nd line)
- Zendesk/Jira or similar platform
Our offer
- Possibility to attend internal and external training
- Relocation package (4500 PLN total value), paid in three installments (1500 PLN per month)
- Referral bonus (2000 PLN total value)
- Benefits: Extended medical care (over 80 medical facilities in Kraków) for you and your family; Multisport Benefit card; life insurance
- Additional insurance in case of incapacity for work
- Remote work option
- High standard facilities, kitchen or easy access to food-courts or restaurants
If you apply, please provide the following consent in the application documents (e.g. CV):
“I consent to the use and archiving in the database by Infolet Sp. z o.o. my data personal contained in the recruitment documents to provide me with job offers that correspond to my education and professional experience. ”
Remember that you can always withdraw your consent to the processing of your personal data by contacting us at kontakt@infolet.pl
This is not an offer for you?